What Information Is Collected?

We receive and store any information you enter on our website or give us in any other way, such as via telephone, electronic mail, online or otherwise. Here are the types of information we gather:

Contact Information:

We collect and retain personal contact information that you submit to us voluntarily and this includes, but is not limited to, your name, mailing address, web address, telephone number, and e-mail address. Such contact information may be used, for example, to communicate with you when necessary with respect to transactions and services. Additionally, we may collect contact information provided to us during any correspondence relating to customer support or providing you with products and services.

Other Information

Our website provider collects and stores certain types of information whenever you interact with our website. For example, servers track the type of web browser you are using and the page from which you link. Additionally, we log IP addresses (a unique number assigned to every computer on the Internet) in order to improve security, analyze trends and administer our website. Our website provider may track your movement within our website, the third-party website pages from which you were referred, access times and browser types. Our website provider uses this information to gauge the effectiveness of our website, track information for statistical purposes and to improve products and services. We may use such information for marketing purposes, and to display information to you that we believe might be of interest. In addition, such information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated information shared with third parties. Our website provider may supplement the information you provide us by acquiring publicly or commercially available information as available in the public domain or from third parties, for instance, to verify your address or to update your information and to create a profile of your preferences and tie your personally identifiable information to information in the profile, in order to improve the content of the website for you or to inform you about products or services that we think will be of interest to you.

Cookies

The website may use “cookie” technology for such purposes as enhancing your online experience by making it easier for you to navigate through the website and making certain features work better. Cookies are text files which are commonly deposited by websites on a user’s hard drive when the user visits a website. The file identifies a user’s computer and can record the user’s preferences and other data about the user’s website visit. We do not extract information about individual users during this process. Your web browser may enable you to disable cookies, but please note that certain services may not function correctly without it and your experience on our website may be hindered.

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How Personal Information Is Used

Our Use: We receive and store any personal information you enter on our website or give to us voluntarily in any other way and, as permitted by law, may use it to contact you from time to time. We may contact you by telephone at the number you provided on submission. SMS privacy assurance and opt-out. We use your mobile number only to deliver the text messages you have requested. Mobile information, texting opt in data, and consent will not be shared with third parties or affiliates for their marketing or promotional purposes. To opt out of text messages at any time, reply STOP to any message or contact us at admin@climatecmechanical.ca or 250-218-4257 for assistance.

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Changes to Privacy Policy

Due to the constantly changing nature of our business, we reserve the right to change, update or modify this Privacy Policy at any time at our sole discretion, and will post any new Privacy Policy here. Any such change, update or modification will be effective immediately upon posting on our website. By going to our website or utilizing our services you are deemed to have consented to our Privacy Policy and will be bound by its terms.

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messaging Terms and conditions

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Program name and company

Climatec Mechanical ("we," us," "our") fofers text messaging programs that allow us to communicate with you about our services.

types of messages you may receive

If you opt in, you may receive messages related to your requests and services including appointment confirmations and remidners, technician arrival updates, service authorizations, estimate and invoice links, job status updates, and satisfaction surveys. With your separate consent, you may also receive occasional promotions, seasonal tips and special offers.

Consent

By providing your mobile number and opting in on our website, by text message, or through other channels we present, you agree to receive SMS or MMS messages from Climatec Mechanical at the mobile number you provided. Consent is not a condition of purchase.

Message Frequency

Message frequency may vary.

Costs

Message and data rates may apply.

Customer care and help

For help, reply HELP to any message or contact us at 250-218-4257 or info@climatecmechanical.ca

Opt-out instructions

You can opt out at any time. Reply STOP to any message to cancel. You can also contact us at 250-218-4257 or info@climatecmechanical.ca to be removed.

Data privacy

Mobile information, texting opt in data, and consent will not be shared with third parties for their marketing purposes.

Carriers

Mobile carriers are not liable for delayed or undelivered messages.

Contact information

Climatec Mechanical
430B Old Island Highway,
Courtenay BC, Canada.
Email: info@climatecmechanical.ca
Phone: 250-218-4257

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Last updated September 19, 2025

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